{"id":9453,"date":"2025-02-13T12:53:23","date_gmt":"2025-02-13T18:53:23","guid":{"rendered":"https:\/\/www.dmsi.com\/?p=9453"},"modified":"2025-02-13T12:53:23","modified_gmt":"2025-02-13T18:53:23","slug":"ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber","status":"publish","type":"post","link":"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/","title":{"rendered":"Ray Escamilla’s Journey to Success with Agility and DMSi at Red River Lumber"},"content":{"rendered":"

Choosing the right solution<\/span>\u00a0<\/span><\/h3>\n

Ray Escamilla, leader of enterprise applications at Red River Lumber, was faced with the challenge of getting multiple operations under a single ERP system. With lumber yards, a door manufacturer, a design center, garage door repair service, and a truss manufacturer under one owner, the Red River Lumber team knew they needed a partner who understood their complex and unique needs.\u00a0<\/span>\u00a0<\/span><\/p>\n

After evaluating several options, Red River Lumber chose Agility ERP with DMSi. The alignment of culture and vision between the two companies influenced their decision.\u00a0<\/span>\u00a0<\/span><\/p>\n

Escamilla said of DMSi, “We felt their values, and the way they conducted business aligned closely to our own principles. So we said, these are the people we want to invest in the future with.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

Step-by-step<\/span>\u00a0<\/span><\/h3>\n

The implementation process was a collaborative effort between DMSi and members of the Red River team. \u201cIt was a learning experience, and the DMSi team took us step by step on setting up the system\u2026Ginger Brown (Red River Lumber Administration and Inventory) and I had a team of four that we added from different disciplines and jobs for a wider perspective. That became the weekly training session for all of us.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

The DMSi team got to work evaluating Red River Lumber\u2019s business processes and configuring Agility to fit their needs. \u201c[DMSi] came up with unique solutions allowing Agility to help us achieve the way we wanted to manage our business.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

The preparation phase included weekly training sessions with DMSi, detailed documentation, and recorded webinars, all tailored to ensure Red River was fully equipped for the transition. \u201cCort Silliman (DMSi Implementations Manager) had a class for several job functions in both the front and back of the house positions and then provided the video,\u201d said Escamilla. \u201cSo that was a really useful training tool, allowing me to send videos to everyone, which we currently use with some of our new hires.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

As training went on, Escamilla said he became more confident in his Agility knowledge when he attended DMSi\u2019s customer conference, PartnerConnect. \u201cI feel it really boosted my confidence in what I knew about the system\u2026 so [DMSi] did a good job in preparing me.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

A team effort<\/span>\u00a0<\/span><\/h3>\n

The go-live day was a pivotal moment for Ray and his team. Five DMSi team members were stationed at multiple branches, ready to provide solutions to any questions that arose.\u00a0<\/span>\u00a0<\/span><\/p>\n

\u201cSkyler Meints and I were at our admin conference room, and we were kind of a control center there. Becca Friesen was out in the field helping with one of our branches, and Justin Peterson and Sean Huck were at one of our remote branches. Ashley Meints was able to help us with the label printers, other add-on programs, and core knowledge of the Agility \u2026 So we\u2019re really thankful for the resources DMSi put towards our launch.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

When there were speed bumps on the go-live day, Escamilla said DMSi was ready with solutions. \u201cThe DMSi team was cool the whole time, they had a plan for any situation that arose.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

“The overall feeling was exciting,” Escamilla says, “It really was a great experience.”\u00a0<\/span>\u00a0<\/span><\/p>\n

Becca Friesen, DMSi Implementation Analyst, shares the sentiment. \u201cIt was fun to get to be on site with them \u2026 It was great to see all the different ways they were using Agility and to see the implementation from so many different angles.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

Outstanding results<\/span>\u00a0<\/span><\/h3>\n

The immediate impact of Agility on Red River Lumber\u2019s operations was improved inventory tracking, consistent processes across all branches, and enhanced customer satisfaction. \u201cEverything was a move up for us \u2026 everything was an improvement,\u201d says Escamilla. \u201cI know Agility\u2019s stability and the performance of the system has made our business better.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

Post-live support from DMSi continues to be a cornerstone of Red River\u2019s success. The DMSi team is readily available to answer any questions and provide ongoing assistance. Escamilla says, “The team continued our weekly meetings after go-live and they helped us refine the system, so we could get the most out of Agility and get us on the right path.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

Escamilla says of Agility Customer Support, \u201cYou start building relationships with these great people one call at a time.\u201d Escamilla says, \u201cThey are really good at what they do\u2026 As time goes by, I have to call less and less for help.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

Cort Silliman, DMSi Manager of Implementations, says, “Their personnel are great. They always had the perspective that this is a long-term relationship, and we are happy to have them on board with DMSi.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

Ready for the future<\/span>\u00a0<\/span><\/h3>\n

Looking ahead, Red River is well-positioned for future growth and innovation. The company plans to introduce new features like Agility Mobile P.O.D. and e-commerce to further enhance operations.\u00a0<\/span>\u00a0<\/span><\/p>\n

Escamilla recalls, \u201cOur CEO said, \u2018With any launch you can expect obstacles, but this launch was really smooth\u2019 \u2026 And I contribute that to the system and the DMSi team helping us.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

Red River Lumber\u2019s experience with Agility and DMSi is a testament to the power of choosing the right partner and system for complex business needs. Thanks to Ray’s leadership and the collaborative approach with DMSi, Red River Lumber has transformed its operations and is set on a path of sustained success.<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Choosing the right solution\u00a0 Ray Escamilla, leader of enterprise applications at Red River Lumber, was faced with the challenge of getting multiple operations under a single ERP system. With lumber yards, a door manufacturer, a design center, garage door repair service, and a truss manufacturer under one owner, the Red River Lumber team knew they […]<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[88],"tags":[],"class_list":["post-9453","post","type-post","status-publish","format-standard","hentry","category-success-story"],"acf":[],"yoast_head":"\nRay Escamilla's Journey to Success with Agility and DMSi at Red River Lumber - DMSi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ray Escamilla's Journey to Success with Agility and DMSi at Red River Lumber - DMSi\" \/>\n<meta property=\"og:description\" content=\"Choosing the right solution\u00a0 Ray Escamilla, leader of enterprise applications at Red River Lumber, was faced with the challenge of getting multiple operations under a single ERP system. With lumber yards, a door manufacturer, a design center, garage door repair service, and a truss manufacturer under one owner, the Red River Lumber team knew they […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/\" \/>\n<meta property=\"og:site_name\" content=\"DMSi\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-13T18:53:23+00:00\" \/>\n<meta name=\"author\" content=\"Lauren Morrissey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lauren Morrissey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/\",\"url\":\"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/\",\"name\":\"Ray Escamilla's Journey to Success with Agility and DMSi at Red River Lumber - DMSi\",\"isPartOf\":{\"@id\":\"https:\/\/www.dmsi.com\/#website\"},\"datePublished\":\"2025-02-13T18:53:23+00:00\",\"author\":{\"@id\":\"https:\/\/www.dmsi.com\/#\/schema\/person\/903dce70de5c6bc6059c528db1f11d6e\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.dmsi.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ray Escamilla’s Journey to Success with Agility and DMSi at Red River Lumber\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.dmsi.com\/#website\",\"url\":\"https:\/\/www.dmsi.com\/\",\"name\":\"DMSi\",\"description\":\"Lumber Yard Inventory & Accounting Software\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.dmsi.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.dmsi.com\/#\/schema\/person\/903dce70de5c6bc6059c528db1f11d6e\",\"name\":\"Lauren Morrissey\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.dmsi.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2d6cf9f0810e27add2f9d0381001b6bf4cba2d5faf07b5b948895a24fede37a2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2d6cf9f0810e27add2f9d0381001b6bf4cba2d5faf07b5b948895a24fede37a2?s=96&d=mm&r=g\",\"caption\":\"Lauren Morrissey\"},\"url\":\"https:\/\/www.dmsi.com\/resources\/author\/lmorrissey\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ray Escamilla's Journey to Success with Agility and DMSi at Red River Lumber - DMSi","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/","og_locale":"en_US","og_type":"article","og_title":"Ray Escamilla's Journey to Success with Agility and DMSi at Red River Lumber - DMSi","og_description":"Choosing the right solution\u00a0 Ray Escamilla, leader of enterprise applications at Red River Lumber, was faced with the challenge of getting multiple operations under a single ERP system. With lumber yards, a door manufacturer, a design center, garage door repair service, and a truss manufacturer under one owner, the Red River Lumber team knew they […]","og_url":"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/","og_site_name":"DMSi","article_published_time":"2025-02-13T18:53:23+00:00","author":"Lauren Morrissey","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Lauren Morrissey","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/","url":"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/","name":"Ray Escamilla's Journey to Success with Agility and DMSi at Red River Lumber - DMSi","isPartOf":{"@id":"https:\/\/www.dmsi.com\/#website"},"datePublished":"2025-02-13T18:53:23+00:00","author":{"@id":"https:\/\/www.dmsi.com\/#\/schema\/person\/903dce70de5c6bc6059c528db1f11d6e"},"breadcrumb":{"@id":"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.dmsi.com\/resources\/ray-escamillas-journey-to-success-with-agility-and-dmsi-at-red-river-lumber\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.dmsi.com\/"},{"@type":"ListItem","position":2,"name":"Ray Escamilla’s Journey to Success with Agility and DMSi at Red River Lumber"}]},{"@type":"WebSite","@id":"https:\/\/www.dmsi.com\/#website","url":"https:\/\/www.dmsi.com\/","name":"DMSi","description":"Lumber Yard Inventory & Accounting Software","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.dmsi.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.dmsi.com\/#\/schema\/person\/903dce70de5c6bc6059c528db1f11d6e","name":"Lauren Morrissey","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.dmsi.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2d6cf9f0810e27add2f9d0381001b6bf4cba2d5faf07b5b948895a24fede37a2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2d6cf9f0810e27add2f9d0381001b6bf4cba2d5faf07b5b948895a24fede37a2?s=96&d=mm&r=g","caption":"Lauren Morrissey"},"url":"https:\/\/www.dmsi.com\/resources\/author\/lmorrissey\/"}]}},"_links":{"self":[{"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/posts\/9453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/comments?post=9453"}],"version-history":[{"count":9,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/posts\/9453\/revisions"}],"predecessor-version":[{"id":9462,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/posts\/9453\/revisions\/9462"}],"wp:attachment":[{"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/media?parent=9453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/categories?post=9453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/tags?post=9453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}