{"id":3386,"date":"2021-12-09T08:52:04","date_gmt":"2021-12-09T14:52:04","guid":{"rendered":"https:\/\/www.dmsi.com\/?p=3386"},"modified":"2022-05-19T15:57:31","modified_gmt":"2022-05-19T20:57:31","slug":"kelly-fradet-lumber","status":"publish","type":"post","link":"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/","title":{"rendered":"Kelly-Fradet Lumber"},"content":{"rendered":"

Pro dealers Kelly-Fradet Lumber, serving professional contractors across Connecticut and Massachusetts, had a very specific challenge: Customers sometimes wanted an exact copy of a custom item ordered months or even years ago. <\/span>\u00a0<\/span><\/p>\n

Custom items are a\u00a0key part of their business, many of which have hundreds of configurable options. To further complicate things, Kelly-Fradet\u2019s<\/a> customers frequently do business at different branches. They may place\u00a0the original order at one branch, but then reorder it at a different location.<\/span>\u00a0<\/span><\/p>\n

To improve their service across their locations, Kelly-Fradet decided to implement the Agility ERP system<\/a>. <\/span>\u00a0<\/span><\/p>\n

\u201cWe made the move to DMSi several years ago after experiencing serious growing pains with our previous software,\u201d says Dan Sullivan, Kelly-Fradet\u2019s General Manager.<\/span>\u00a0<\/span><\/p><\/blockquote>\n

From sales and accounting to purchasing, Agility handles every aspect of Kelly-Fradet\u2019s operation. <\/span>\u00a0<\/span><\/p>\n

\u201cAgility integrates all our information into a very efficient system,\u201d says Sullivan. \u201cWith just a few clicks, you have everything you need to handle inventory management and fulfillment quickly and accurately.\u201d<\/span>\u00a0<\/span><\/p><\/blockquote>\n

Agility streamlines custom orders from entry to fulfillment. From the customizable Point of Sale screen, Kelly-Fradet\u2019s team can easily search a customer\u2019s order history across branches\u00a0to find a specific custom item. The sales rep can then add the item to the current sales order with a few clicks. <\/span>\u00a0<\/span><\/p>\n

\u201cFinding customer information is infinitely easier,\u201d says Rick Barrows, outside sales rep. \u201cEven if a customer isn\u2019t sure about a previous order, we can look up their past orders and re-create the item.\u201d<\/span>\u00a0<\/span><\/p><\/blockquote>\n

Interfacing with Anderson Windows <\/span>\u00a0<\/span><\/h4>\n

Another way Agility streamlines the custom item order process is through interfaces with vendors such as Andersen Windows. Once the sales rep creates the original order, Agility pushes details to the interface and submits the order to Andersen. There\u2019s no need for the rep to re-key the order themselves. This not only saves time; it also dramatically reduces the risk of error. <\/span>\u00a0<\/span><\/p>\n

\u201cThe Andersen IQ windows interface lets our staff quickly and accurately complete non-stock quotes and orders from their POS computers,\u201d says Ron Reid, manager for Kelly-Fradet\u2019s East Longmeadow branch. \u201cWe can quickly get our customers satisfied and back in the field working,\u201d<\/span>\u00a0<\/span><\/p><\/blockquote>\n

When it comes to order fulfillment, Agility turns Kelly-Fradet\u2019s multi-branch setup into an asset. Customers can place an order in any of Kelly-Fradet\u2019s branches. The shipping department can then assign it to ship from the location or stocking branch closest to the customer\u2019s job site. If the materials aren\u2019t currently in stock at the desired shipping location, Agility ensures the product is available at the correct branch by the scheduled delivery date. <\/span>\u00a0<\/span><\/p>\n

\u201cAgility saves so much time and research,\u201d says Sullivan. \u201cThere is no more guessing. The data that Agility provides allows quicker and better decisions regarding inventory, payables, receivables, and purchasing. Every day, I\u2019m able to accomplish much more and do so more accurately. DMSi has been a key factor in our company\u2019s growth and success.\u201d<\/span>\u00a0<\/span><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Pro dealers Kelly-Fradet Lumber, serving professional contractors across Connecticut and Massachusetts, had a very specific challenge: Customers sometimes wanted an exact copy of a custom item ordered months or even years ago. \u00a0 Custom items are a\u00a0key part of their business, many of which have hundreds of configurable options. To further complicate things, Kelly-Fradet\u2019s customers […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[88],"tags":[],"class_list":["post-3386","post","type-post","status-publish","format-standard","hentry","category-success-story"],"acf":[],"yoast_head":"\nKelly-Fradet Lumber - DMSi<\/title>\n<meta name=\"description\" content=\"To improve their service across their locations, Kelly-Fradet Lumber decided to implement the Agility inventory and accounting software. \u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kelly-Fradet Lumber - DMSi\" \/>\n<meta property=\"og:description\" content=\"To improve their service across their locations, Kelly-Fradet Lumber decided to implement the Agility inventory and accounting software. \u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/\" \/>\n<meta property=\"og:site_name\" content=\"DMSi\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-09T14:52:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-19T20:57:31+00:00\" \/>\n<meta name=\"author\" content=\"jarant\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jarant\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/\",\"url\":\"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/\",\"name\":\"Kelly-Fradet Lumber - DMSi\",\"isPartOf\":{\"@id\":\"https:\/\/www.dmsi.com\/#website\"},\"datePublished\":\"2021-12-09T14:52:04+00:00\",\"dateModified\":\"2022-05-19T20:57:31+00:00\",\"author\":{\"@id\":\"https:\/\/www.dmsi.com\/#\/schema\/person\/7bc7da501284b130770d91d1854f65d9\"},\"description\":\"To improve their service across their locations, Kelly-Fradet Lumber decided to implement the Agility inventory and accounting software. \u00a0\",\"breadcrumb\":{\"@id\":\"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.dmsi.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kelly-Fradet Lumber\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.dmsi.com\/#website\",\"url\":\"https:\/\/www.dmsi.com\/\",\"name\":\"DMSi\",\"description\":\"Lumber Yard Inventory & Accounting Software\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.dmsi.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.dmsi.com\/#\/schema\/person\/7bc7da501284b130770d91d1854f65d9\",\"name\":\"jarant\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.dmsi.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c3f154401c6e5c52b1ea271e6d93f2092f57305853df24423b91e308a3a78e8e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c3f154401c6e5c52b1ea271e6d93f2092f57305853df24423b91e308a3a78e8e?s=96&d=mm&r=g\",\"caption\":\"jarant\"},\"url\":\"https:\/\/www.dmsi.com\/resources\/author\/jarant\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Kelly-Fradet Lumber - DMSi","description":"To improve their service across their locations, Kelly-Fradet Lumber decided to implement the Agility inventory and accounting software. \u00a0","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/","og_locale":"en_US","og_type":"article","og_title":"Kelly-Fradet Lumber - DMSi","og_description":"To improve their service across their locations, Kelly-Fradet Lumber decided to implement the Agility inventory and accounting software. \u00a0","og_url":"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/","og_site_name":"DMSi","article_published_time":"2021-12-09T14:52:04+00:00","article_modified_time":"2022-05-19T20:57:31+00:00","author":"jarant","twitter_card":"summary_large_image","twitter_misc":{"Written by":"jarant","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/","url":"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/","name":"Kelly-Fradet Lumber - DMSi","isPartOf":{"@id":"https:\/\/www.dmsi.com\/#website"},"datePublished":"2021-12-09T14:52:04+00:00","dateModified":"2022-05-19T20:57:31+00:00","author":{"@id":"https:\/\/www.dmsi.com\/#\/schema\/person\/7bc7da501284b130770d91d1854f65d9"},"description":"To improve their service across their locations, Kelly-Fradet Lumber decided to implement the Agility inventory and accounting software. \u00a0","breadcrumb":{"@id":"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.dmsi.com\/resources\/kelly-fradet-lumber\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.dmsi.com\/"},{"@type":"ListItem","position":2,"name":"Kelly-Fradet Lumber"}]},{"@type":"WebSite","@id":"https:\/\/www.dmsi.com\/#website","url":"https:\/\/www.dmsi.com\/","name":"DMSi","description":"Lumber Yard Inventory & Accounting Software","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.dmsi.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.dmsi.com\/#\/schema\/person\/7bc7da501284b130770d91d1854f65d9","name":"jarant","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.dmsi.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c3f154401c6e5c52b1ea271e6d93f2092f57305853df24423b91e308a3a78e8e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c3f154401c6e5c52b1ea271e6d93f2092f57305853df24423b91e308a3a78e8e?s=96&d=mm&r=g","caption":"jarant"},"url":"https:\/\/www.dmsi.com\/resources\/author\/jarant\/"}]}},"_links":{"self":[{"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/posts\/3386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/comments?post=3386"}],"version-history":[{"count":9,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/posts\/3386\/revisions"}],"predecessor-version":[{"id":5576,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/posts\/3386\/revisions\/5576"}],"wp:attachment":[{"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/media?parent=3386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/categories?post=3386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dmsi.com\/wp-json\/wp\/v2\/tags?post=3386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}